Billing Specialist

Brookdale Senior Living•Austin, TX

20d

About The Position

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant’s skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company’s 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting.

Requirements

Associates/Bachelor’s degree in accounting, finance, business administration or related field or a minimum of 2 years of related experience in an Accounts Receivable role in a SNF environment preferred.
Experience with MS Excel required, Point Click Care (PCC) experience preferred.

Nice To Haves

Notary certification preferred.

Responsibilities

Works with the community-based finance team to assist with Revenue Cycle Management including billing, customer service, resident refund, and accounts receivable month-end and reporting.
Assists with department goals and deadlines, and ensures the accurate and timely processing of all payments.
Completes daily census reconciliation including Leaves of Absence (LOAs), discharges, room changes, and payer changes in Point Click Care (PCC) and monitors for compliance.
Manages verifications, payer tree set-up, and assists/supports the daily operations of the community financial office.
Manage private pay billing or insurance verification and reverifications including Medicare, managed Care, Commercial & Medicaid as applicable.
Administers the revenue cycle for charge input and imports, community deposits, and cash posting.
Processes recurring charges, month-end charges, appeals, statement and claims generation ensuring accuracy and timely completion.
Reviews Notification of Medicare Non-Coverage (NOMNC) and Advanced Beneficiary Notice (ABN) on SNF residents for accuracy.
Generates and distributes weekly and monthly financial reports.
Complete new admission accounts and follow them through the QA process.
Provide quality customer service standards while meeting with residents and families as necessary relating to billing questions and benefits.
Participates in all department meetings including daily stand-up, weekly Medicare meetings and monthly Triple Check; recommends and implements changes.
Collaborates with teammates to ensure the necessary signatures are obtained for financial documentation.
Ensures compliance with applicable laws and regulations.
Provide support and training to business office and/or accounting staff as appropriate.
Effectively communicates to the community ED, community associates, Director of Financial Shared services and FSS team.
Manages expectations for the AR department.

Benefits

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Role is also eligible for team based bonus opportunities.
To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.