Billing Specialist

Computershare • North Palm Beach, FL

125d • Onsite

About The Position

In this office-based position you’ll experience a supportive approach to your wellbeing and continuous learning opportunities in our friendly and inclusive workplace. Find out more at computershare.com/flex.
We give you a world of potential
Computershare's organization has a unique opportunity for someone to contribute their talents and strengths as a Billing Specialist.
We provide registered agent services nationwide for our legal clients. We save time and reduce the workload of our clients by acting as a competent extension of their team.
If you have a passion for delivering first-class service, and a desire to be part of a globally diverse organization, then you need look no further for your next opportunity!
A role you will love
We are a global business with an entrepreneurial spirit, and we are proud of that. What that comes with is a fast-paced environment and lots of change so you will be resilient in nature and able to adapt quickly and embrace the pace of change at which we often work.
As an expert in customer service with a focus on attention to detail and time management, this role holder will be the guiding hand as we deliver billing on behalf of our clients.
As a Billing Specialist, you’ll be a key contributor to our client service delivery, bringing precision, professionalism, and a customer-first mindset. Your ability to manage billing processes, resolve issues, and communicate effectively will directly impact our success and client satisfaction.

Requirements

• 1+ year of experience in Accounts Receivables and Collections, including invoicing and client relationship management.
• Strong attention to detail and evaluative judgment to resolve billing issues within established policies.
• Excellent verbal and written communication skills, with the ability to handle complex or sensitive client inquiries.
• Proven time management and organizational skills in a fast-paced environment.
• Intermediate proficiency in Excel and basic computer applications.
• High school diploma or equivalent required.
• Ability to work independently while collaborating effectively across teams.
• Fluency in English is required, it would be advantageous to have Spanish language skills too

Nice To Haves

• Spanish language skills

Responsibilities

• Post daily client payments, including checks, wires, and credit card transactions.
• Collaborate with internal teams to ensure accurate and timely billing of services.
• Generate invoices on a daily, weekly, monthly, or client-specific schedule.
• Monitor client accounts for non-payments, delays, and discrepancies.
• Follow up on delinquent accounts through calls and emails.
• Investigate and resolve disputed charges and chargeback claims.

Benefits

• Paid parental leave, flexible working and a caring and inclusive culture.
• Health and wellbeing rewards that can be tailored to support you and your family, including medical, dental and vision.
• Invest in your future with 401k matching and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter.
• Income protection. Our package includes short and long-term disability benefits, life insurance and supplemental life insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees