SWLA Center for Health Services-posted 2 months ago
Full-time • Entry Level
Lake Charles, LA
251-500 employees
Religious, Grantmaking, Civic, Professional, and Similar Organizations

This position is primarily responsible for all patient billing, payments and accounts receivable financial reporting.

  • Researches all information needed to complete billing process including obtaining charge information from physicians
  • Codes & corrects information regarding procedures performed along with diagnosis
  • Reviews and/or keys charge information into online entry program and follows billing procedures
  • Works with other staff to follow-up on accounts
  • Assists with coding and error resolution
  • Contacting payers on denials and correcting claims for resubmission and payment
  • Assists with answering the telephone, taking and relaying messages
  • Maintains required billing records, reports and files
  • Understands and observes organization policies regarding HIPAA confidentiality and security of information
  • Other duties may be assigned including special projects and provider enrollment tasks if needed
  • Retrieve online remittance advices
  • Posts all payments to patient accounts accordingly and in a timely manner
  • Assist front office with billing and account inquiring including but not limited to voiding payments posted in error and patient account inquiries
  • Maintains information on encounters not received by providers and communicates this information with those providers
  • Serves as a resource when needed, including assisting in co-worker training and orientations
  • Observes clinic policies and procedures
  • Participates in educational experiences designed to maintain competence
  • Annually completes all required in-services and training as appropriate to the job
  • High school graduate and at least one year experience in the medical field
  • Minimum one year experience in third party billing, ICD-10 and CPT coding
  • Ability to counsel patients using an effective, courteous and professional attitude under pressure
  • Ability to effectively communicate with others
  • Efficiency in office equipment
  • Must successfully complete a pre-employment physical examination and drug screen
  • Able to perform tasks in a timely manner and should work in a well-organized manner
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