Billing Specialist (Non GLOW)
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About The Position
In this role, you are responsible for accurately transferring assigned information from the customer's bill of lading document into the Company's online freight billing system in an efficient and timely manner. You will work with other Non GLOW Billing Specialists to complete assigned information for each freight bill processed. Bills are divided among the Non GLOW Billing specialists. Job assignments include complete processing of the freight bill or partial entry of the freight bill data. You will maintain expected department quality standards for bills processed each day based on job assignment and maintain expected department production standards for bills processed each day based on job assignment. Additionally, you will maintain accurate records of customer billing requirements on a daily basis and maintain a working knowledge of the Freight Bill Entry Manual. You will participate in team/department initiatives designed to improve customer service as needed. Along with the Billing Supervisor, you will solve problems with freight bill entry issues as they occur and will be responsible for interacting with the Billing Supervisor(s) on a daily basis. All Southeastern Freight Lines associates must embrace and support the five values that define the Company's culture and be personally committed to the Quality Improvement Process. You will also perform other duties as assigned by management.
