Billing Specialist Lead

Avante Health Solutions • Concord, NC

246d • $28 - $30

About The Position

As a member of the Customer Administration Management (CAM) team, the Billing Specialist Lead is responsible for providing detailed financial and administrative services across the Avante Health Solutions organization. This position is primarily responsible for preparing, releasing, and distributing all Accounts Receivable (AR) invoices based on transaction type. The identification of Essential Job Function does not display an exhaustive list of all duties that may be assigned to this position, nor does it restrict the related work that may be assigned to this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

• Associate's degree in accounting or similar field of study
• At least two years of Accounts Receivable experience in a professional work environment
• Or a qualifying combination of education and experience
• Billing experience in distribution, manufacturing, or warehouse industry preferred
• Strong working knowledge of an ERP preferred

Nice To Haves

• Exceptional ability to speak and write effectively in a business environment
• Able to provide critical analysis and strategic thinking related to process improvement
• Able to identify non-value-added work and make recommendations around quality and cycle time improvement
• Ability to maintain an elevated level of accuracy in preparing and entering data
• Superb time management and organizational skills with the ability to meet regular and frequent deadlines
• Attention to detail required
• Ability to work well as a team member
• Must demonstrate sound work ethic, flexibility, respectfulness, honesty, and trustworthiness
• Must also be punctual and dependable
• Must possess cultural awareness and sensitivity

Responsibilities

• Prepares invoices for review and releases for all shipments, service orders, service contracts, and rental orders
• Reviews invoices for correctness, including but not limited to, review of Purchase Order, Customer Bill To, and Sales Tax
• Distributes invoices in a timely manner to customers via email, virtual upload, mail, or fax, dependent upon customer preference and Enterprise Resource Planning (ERP) software (i.e. Acumatica) set-up
• Responsible for fielding incoming customer AR calls
• Supports general Business Account Administration for initial set up of Business Accounts and conversion of Customer accounts
• Works closely with CAM team members to maintain and update Business Accounts
• Coordinates with Sales Representatives and Customer Service Representatives for requests related to invoice preparation or distribution
• Serves as primary for cash application within local facility
• Updates customer purchase orders on invoices
• Provides invoice copies as requested
• Assists with tax exemption certificate processing in Avalara / Avatax
• Drives process changes to invoicing procedures by identifying bottlenecks and implements system-based solutions
• Ensures AR invoicing transactions are released according to month-end closing procedures
• Serves as first point of contact for billing specialist(s) and internal billing inquiries
• Supports executive leadership administrative functions as required
• Compliant with policies, guidelines, and regulatory requirements per ISO:13485 2016 standards and the Company's Quality Management System
• Demonstrates excellent communication skills to receive and convey information clearly and effectively at all levels of the organization
• Possesses excellent interpersonal skills to interact effectively with staff, vendors and guests
• Works professionally and efficiently with all levels within the organization
• Adheres to all company employment policies and safe practices
• Performs other duties as assigned

Benefits

• Pay Range: $28 - $30 per hour

What This Job Offers

• Career Level: Entry Level
• Education Level: Associate degree