The Billing Services Representative will ensure account accuracy, review daily claims to ensure submissions are clean and timely, and monitor charges/modifiers/CPT-4s/HCPCS/payments/DRGs/ICD-10 coding. The representative will review outstanding accounts using ATB/queues/payments reports/halt report/electronic billing edits/credit balances and submit timely and accurate adjustments/notes/patient balance transfers and medical record requests. They will work with the management team and notify them of issues that arise with payors/departments, resolve account issues, and problem-solve independently whenever possible. The role requires the use of technology provided, including hospital information systems, contract management systems, electronic billing systems, payer websites, and document imaging systems. Additionally, the representative will manage denials and appeal administrative claims, understand how denials should be handled, and ensure claims denied at the time of billing are distributed to appropriate parties for review. They will update and correct accounts with the assistance of originating departments and follow departmental and hospital policy and procedure, including HIPAA guidelines and Federal guidelines. A comprehensive understanding of payor contracts and billing guidelines, revenue codes, and payor-specific requirements is essential.
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Job Type
Full-time
Industry
Hospitals
Number of Employees
1,001-5,000 employees