Billing Research Specialist

Wheels, Inc.•Schaumburg, IL

30d•Hybrid

About The Position

The Billing Research Specialist will be responsible for analyzing daily and monthly billing data for trends and variances. This role will require an ability to use an analytical mindset to assess data and prioritize tasks in a fast-paced fluid environment. Task also include managing and processing vendor invoices for vendor payment according to terms, maintain vendor relations, and account reconciliation. KEY RESPONSIBILITIES - ESSENTIAL FUNCTIONS Manage the production of special billing reports and requests as required Manage 3rd Party Payment Services as requested including collaboration with EDI team to establish electronic feeds of client invoices Work with internal and external customers including Sales, Marketing, and Executive Management Team to resolve client invoicing inquiries, identifying root causes Responsible for understanding the current billing processes for production and distribution of client invoices Develop a knowledge of all invoice formats, placement of all invoices as well as all contract types and product types Identifies gaps and opportunities for overall efficiency in the billing process and develops formal recommendations Prepare and audit databases supporting client audits for Pre and Post Billing activities Prepare supporting documentation with detailed explanation of database tables for client audits Review, analyze and prepare vendor invoices, including specialty accounts, for processing Prepare and scan vendor invoices within imaging system Responsible for reconciling vendor statements Identifying the root cause of vendor and client inquiries Other duties assigned to ensure overall departmental efficiency Enlist the efforts of Account Managers and Senior Management when necessary to accelerate the billing process and resolve any issues Collaborate with the Accounts Receivable team to research, analyze and resolve client billing disputes as needed Manage and monitor improvement actions to measure the success of changes and enhancements Back up team members in their absence Create ad hoc reporting as necessary Assist in client invoice audits Enforce quality procedures; develop and implement new analyses to ensure accuracy of pricing and billing associated with new products and modified client agreements Other duties and responsibilities as assigned

Requirements

Bachelor's Degree, in Accounting or Finance preferred
Related work Experience of 5 years or commensurate experience with Billing
Strong financial analytical and customer service skills
Must possess keen attention to detail
Expert level PC skills including MS Excel (Pivot tables, Lookups) and Access also working knowledge of SQL strongly preferred

Responsibilities

Manage the production of special billing reports and requests as required
Manage 3rd Party Payment Services as requested including collaboration with EDI team to establish electronic feeds of client invoices
Work with internal and external customers including Sales, Marketing, and Executive Management Team to resolve client invoicing inquiries, identifying root causes
Responsible for understanding the current billing processes for production and distribution of client invoices
Develop a knowledge of all invoice formats, placement of all invoices as well as all contract types and product types
Identifies gaps and opportunities for overall efficiency in the billing process and develops formal recommendations
Prepare and audit databases supporting client audits for Pre and Post Billing activities
Prepare supporting documentation with detailed explanation of database tables for client audits
Review, analyze and prepare vendor invoices, including specialty accounts, for processing
Prepare and scan vendor invoices within imaging system
Responsible for reconciling vendor statements
Identifying the root cause of vendor and client inquiries
Other duties assigned to ensure overall departmental efficiency
Enlist the efforts of Account Managers and Senior Management when necessary to accelerate the billing process and resolve any issues
Collaborate with the Accounts Receivable team to research, analyze and resolve client billing disputes as needed
Manage and monitor improvement actions to measure the success of changes and enhancements
Back up team members in their absence
Create ad hoc reporting as necessary
Assist in client invoice audits
Enforce quality procedures; develop and implement new analyses to ensure accuracy of pricing and billing associated with new products and modified client agreements
Other duties and responsibilities as assigned