Billing Representative

Gallagher • Brookfield, WI

8h

About The Position

National Insurance Services provides active employee and retiree benefits, health insurance solutions, and full benefit consulting services that address your unique challenges and issues. We are a broker, administrator, and consultant all rolled into one. As part of Gallagher, a global leader in insurance, risk management, and consulting, you’ll be joining a team that’s passionate about helping individuals and organizations thrive. The Billing Specialist plays a key role in ensuring accurate and timely processing of group insurance billing and enrollment activities. This position is responsible for managing premium statements, reconciling payments, and maintaining precise eligibility and coverage data. Acting as a primary point of contact for internal teams and external clients, the Billing Specialist delivers exceptional service while meeting strict deadlines and supporting the department’s operational goals. This role requires strong attention to detail, organizational skills, and the ability to thrive in a fast-paced environment.

Requirements

• High School diploma/equivalent plus 1 year directly applicable experience.
• Proficiency in Microsoft Office and basic math skills.
• Appropriate licensing as required.
• Exceptional organizational skills
• Proficient in using technology as a tool to maximize productivity and quality.
• Strong written and verbal communication skills.

Nice To Haves

• Associate's degree, professional certification, or equivalent training and experience preferred.
• Previous experience managing client relationships.
• Two (2) years of professional experience in an enrollment/premium billing department in an insurance environment is a plus

Responsibilities

• Review and accurately process enrollment applications, terminations, and changes based on policy limitations, requesting Evidence of Insurability where required.
• Monthly preparation of accurate and timely premium statements for groups based on the applicable insurance coverages.
• Timely reconcile the premium payments received from groups and accurately input data into designated software program(s).
• Respond to internal and external customer inquiries (phone calls and emails) timely, professionally and courteously.
• Verification of eligibility and coverage/premium data for carriers on claims received.
• Annually update census data on all assigned groups.
• Meet multiple schedule deadlines on time.
• Organize workload for efficient time-management.
• Perform various clerical and other duties as assigned.

Benefits

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave
• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees