Billing Representative

UnitedHealth Group•Phoenix, AZ

6d•$18 - $32•Remote

About The Position

This position is Remote in MST or CST Time Zones, OR in one (1) of the following states: WA, OR, NV, MI, IN, OH, WV, PA, VT, ME, NH, MA, RI, CT, NJ, DE, MD, DC, VA, NC, SC, GA, or FL. You will have the flexibility to work remotely as you take on some tough challenges. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. This position is full time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 6:30 am - 4:00 pm CST. It may be necessary, given the business need, to work occasional overtime. We offer on-the-job training. The hours of the training will be aligned with your schedule. Primary Responsibilities: This function is responsible for medical and ancillary product premium billing. Positions in this function interact with customers gathering support data to ensure invoice accuracy and also work through specific billing discrepancies. Provide input to policies, systems, methods, and procedures for the effective management and control of the premium billing function. Educate customers regarding the availability of receiving invoices and remitting payments through online applications. Monitor outstanding balances and take appropriate actions to ensure clients pay as billed. Manage the preparation of invoices and complete reconciliation of billing with accounts receivables. May also include quality assurance and audit of billing activities. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Requirements

High School Diploma / GED
Must be 18 years of age OR older
1+ years of experience with working in Microsoft Office suite, specifically Microsoft Word (create, copy, edit, send, and save documents), Microsoft Excel (create, copy, edit, send, and save spreadsheets), and Microsoft Outlook (create, copy, edit, send, and save emails)
Experience in healthcare cash posting, including posting payments and adjustments to patient accounts
Ability to work any of our 8-hour shift schedules during our normal business hours of 6:30 am - 4:00 pm CST from Monday - Friday. It may be necessary, given the business need, to work occasional overtime
Reside within the Mountain or Central Time Zones, OR in one (1) of the following states: WA, OR, NV, MI, IN, OH, WV, PA, VT, ME, NH, MA, RI, CT, NJ, DE, MD, DC, VA, NC, SC, GA, or FL
Ability to keep all company sensitive documents secure (if applicable)
Required to have a dedicated work area established that is separated from other living areas and provides information privacy
Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Responsibilities

This function is responsible for medical and ancillary product premium billing.
Positions in this function interact with customers gathering support data to ensure invoice accuracy and also work through specific billing discrepancies.
Provide input to policies, systems, methods, and procedures for the effective management and control of the premium billing function.
Educate customers regarding the availability of receiving invoices and remitting payments through online applications.
Monitor outstanding balances and take appropriate actions to ensure clients pay as billed.
Manage the preparation of invoices and complete reconciliation of billing with accounts receivables.
May also include quality assurance and audit of billing activities.