Billing Representative

Vector Security and Vector Security Networks Career•Gainesville, VA

10d

About The Position

At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we’d like to invite you to join our team as an Billing Representative! We offer great benefits, a competitive salary, and growth opportunities. We think you’ll find what you want here because what we do matters - to us, our customers, and most of all, our team members. Job Location: Gainesville, VA Summary: As a Billing Representative you will be responsible for e fficiently process a high volume of customer invoices and ensure that each individual client’s database and folder is updated.

Requirements

HS diploma or equivalent - required.
3 - 4 years of experience with Data Entry, Invoice Processing, AR .
Computer Proficiency - Microsoft Office.
Time Management - Ability to handle high volume invoices and process efficiently.
Customer Skills - Communicate with internal and external customers.
Attention to Detail - Review the invoice details and coordinate with departments to provide accurate invoicing.

Responsibilities

Generate Customer Invoices: Works with customer work orders for customers with Time & Material service agreements and customers with standard extended warranty and maintenance plans.
Transition billing details to MASterMind or other invoicing software as required to generate invoice in compliance with customer requirements.
Follow written documentation and guides to properly price work performed in customer invoices.
Processing Vendor Partner Invoices: Review contractor invoices to validate time on site, work performed, and compliance with labor, equipment, and travel pricing requirements.
Validate other expenses listed, such as travel, lifts, multiple technicians which require approval and documentation.
Communicate with contractors to review invoices in detail, issue short-pay notifications for unapproved invoice details, and validate work performed.
Intradepartmental Coordination: Work with Service Department teams to validate approval of non-standard job costs, such as costs exceeding customer standing approval, multiple technician service calls, travel, and other pricing variations as required by team documentation.