Billing Representative

Gallagher • Brookfield, WI

6d

About The Position

National Insurance Services provides active employee and retiree benefits, health insurance solutions, and full benefit consulting services that address your unique challenges and issues. We are a broker, administrator, and consultant all rolled into one.
As part of Gallagher, a global leader in insurance, risk management, and consulting, you’ll be joining a team that’s passionate about helping individuals and organizations thrive.
We’re looking for a detail‑driven Billing Representative to join our team and support the administrative operations that keep our organization running smoothly. In this role, you’ll handle enrollment processing, premium billing, payment reconciliation, and customer support while helping us deliver accurate, timely service to our clients.

Requirements

• High School diploma/equivalent plus 1 year directly applicable experience.
• Proficiency in Microsoft Office and basic math skills.
• Appropriate licensing as required.

Nice To Haves

• Associate's degree, professional certification, or equivalent training and experience preferred.

Responsibilities

• Process enrollment applications, terminations, and coverage changes with accuracy and in accordance with policy requirements, including requesting Evidence of Insurability when needed.
• Prepare monthly premium statements for assigned groups based on their insurance coverages.
• Reconcile incoming premium payments and enter data into internal systems.
• Respond to customer inquiries—both internal and external—professionally via phone and email.
• Verify eligibility, coverage, and premium information for carriers on submitted claims.
• Update annual census data for assigned groups.
• Manage multiple deadlines and organize your workload effectively.
• Perform general clerical and administrative tasks as needed.

Benefits

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave
• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED