Billing Representative

Gallagher•Brookfield, WI

About The Position

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview National Insurance Services provides active employee and retiree benefits, health insurance solutions, and full benefit consulting services that address your unique challenges and issues. We are a broker, administrator, and consultant all rolled into one. As part of Gallagher, a global leader in insurance, risk management, and consulting, you’ll be joining a team that’s passionate about helping individuals and organizations thrive. How you'll make an impact The Billing Specialist plays a key role in ensuring accurate and timely processing of group insurance billing and enrollment activities. This position is responsible for managing premium statements, reconciling payments, and maintaining precise eligibility and coverage data. Acting as a primary point of contact for internal teams and external clients, the Billing Specialist delivers exceptional service while meeting strict deadlines and supporting the department’s operational goals. This role requires strong attention to detail, organizational skills, and the ability to thrive in a fast-paced environment.

Requirements

High School diploma/equivalent plus 1 year directly applicable experience.
Proficiency in Microsoft Office and basic math skills.
Appropriate licensing as required.
Exceptional organizational skills
Proficient in using technology as a tool to maximize productivity and quality.
Strong written and verbal communication skills.

Nice To Haves

Associate's degree, professional certification, or equivalent training and experience preferred.
Previous experience managing client relationships.
Two (2) years of professional experience in an enrollment/premium billing department in an insurance environment is a plus

Responsibilities

Review and accurately process enrollment applications, terminations, and changes based on policy limitations, requesting Evidence of Insurability where required.
Monthly preparation of accurate and timely premium statements for groups based on the applicable insurance coverages.
Timely reconcile the premium payments received from groups and accurately input data into designated software program(s).
Respond to internal and external customer inquiries (phone calls and emails) timely, professionally and courteously.
Verification of eligibility and coverage/premium data for carriers on claims received.
Annually update census data on all assigned groups.
Meet multiple schedule deadlines on time.
Organize workload for efficient time-management.
Perform various clerical and other duties as assigned.

Benefits

Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program