Billing Representative
About The Position
The Billing Representative supports daily billing operations by performing data entry, processing billing documentation, and assisting client, payer, and internal request. This entry-level role works closely with internal departments to ensure billing information is accurate, complete, and processed in a timely manner while maintaining patient confidentiality. BioReference is an Equal Opportunity Employer. This is an exciting time to join our dynamic organization! BioReference, an OPKO Health company, is the largest full service specialty laboratory in the United States that gives healthcare providers and patients the power to make confident healthcare decisions. With a focus on oncology, urology and women's health, BioReference offers comprehensive test solutions and unparalleled expertise based on a 40 year legacy of proven science and exceptional service. Join our team and become part of the journey in making our patients and customers the highest priority.
Requirements
- High school diploma or equivalent required.
- Basic computer skills and familiarity with email and Microsoft office.
- Strong attention to detail and organization skills.
- Professional communication skills and willingness to learn.
Nice To Haves
- Prior experience in healthcare, billing, or administrative support preferred but not required.
Responsibilities
- Perform accurate data entry and maintain billing and patient records.
- Process billing corrections, adjustments, corrected claims, voided claims, and zero-balance accounts.
- Assist with insurance updates, demographic corrections, and payer status checks.
- Support refund, transfer, missing payment, and posting error requests.
- Review and process all incoming faxes and emails daily.
- Identify missing information or medical records requests and route appropriately.
- Upload returned faxes/emails to designated shared drives and scan into systems by accession number.
- Track daily entry and call activity.
- Make outbound calls to clients and insurance companies to obtain missing information or resolve billing issues.
- Assist with billing customer service inquiries and denial follow-ups.
- Respond to audit requests, medical record requests, and sales support inquiries.
- Communicate status updates and follow-ups to internal departments.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
