Billing Representative

UnitedHealth Group • Cuyahoga Falls, OH

259d • $16 - $33 • Remote

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. This position has responsibilities for patient accounts, accurate payment posting, and denial management; and customer service functions for premiere Medical Resources, under the supervision of the Supervisor, Patient Financial Services. This position is full time Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm. It may be necessary, given the business need, to work occasional overtime. Employees are required to work some days onsite and some days from home. We offer 2 weeks of paid training. The hours during training will be 8:00 am to 5:00 pm CST, Monday - Friday.

Requirements

• High School Diploma or equivalent experience
• Must be 18 years of age or older
• 2+ years related experience, including billing in a physician office or billing company environment.
• General computer literacy is required.
• General clerical skills and attention to detail are essential.
• Excellent communication skills are required.
• Ability to work under pressure and meet deadlines.
• Proficiency with keyboard and 10 key adding machine.
• Ability to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm.

Responsibilities

• Posts patient and insurance payments to the correct account within the prescribed timeframe with a 95% or higher accuracy rate.
• Analyzes and follows up on accounts where underpayments or non-payments have occurred.
• Responds to patient, physician and insurance company inquiries regarding various accounts.
• Maintains working knowledge of industry rules, regulations, policies and laws, including but not limited to: Ohio Prompt Pay, HIPAA, CMS and Medicaid guidelines.

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: High school or GED