Billing & Reporting Specialist, NA
About The Position
About Vantage Data Centers Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands. Business Operations Department As a part of the Vantage Operations team, the Business Operations department is responsible for ensuring standards for operation performance, maintaining customer leases, producing monthly customer electivity bills, generating regular reports, and supporting Operational Effectiveness. The Business Operations department also works closely with all Vantage departments to ensure customer success from the construction process through daily operations and delivery activities. Position Overview This role will be based in: Santa Clara, CA or Denver, CO and is in alignment with our flexible work policy. (3 days on site required, 2 days flexible). The Billing & Reporting Specialist supports the utility billing process by assisting with monthly bill reviews, data validation, and report preparation. This role ensures compliance with established procedures and collaboration with internal teams under supervision. Responsibilities include coordinating billing activities, preparing standard reports, and supporting audits as directed.
Requirements
- Education Bachelor’s degree in Accounting, Finance, Business Management, or equivalent experience.
- Experience 1–2 years of experience in billing or accounting preferred.
- Skills Strong attention to detail and accuracy.
- Ability to follow established processes and seek input when needed.
- Proficient in Microsoft Excel and basic data validation techniques.
- Good organizational and communication skills.
- Ability to work collaboratively in a fast-paced environment.
- Ability to think critically, address problems and drive efficiencies using metrics and information.
Nice To Haves
- Familiarity with contracts management or reporting tools is a plus.
Responsibilities
- Billing Process Support Assist with the monthly utility billing review process and support approval activities under guidance. Prepare sample bills and validate meter data following established procedures. Ensure compliance with Vantage standards and customer lease requirements. Use Vantage tools to request, track, and review billing tasks.
- Policy and Procedure Compliance Follow established policies and procedures for utility billing. Support billing system updates and testing under supervision.
- Quality Assurance and Compliance Perform quality checks on billing data and escalate issues as needed. Provide documentation and data for internal and external audits.
- Reporting and Data Preparation Prepare standard financial and statistical reports as directed. Update dashboards and compile data for variance analysis under guidance.
- Customer and Team Interaction Respond to customer inquiries related to billing under supervision. Collaborate with Accounts Payable and Finance teams to resolve billing issues.
- Process Improvement Support Suggest improvements when identified and assist with implementing approved changes.
- Additional Duties Handle additional tasks as assigned by management.
Benefits
- This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
1,001-5,000 employees
