Billing QC Specialist II

Conservice • Logan, UT

23h • $19 • Hybrid

About The Position

The Billing QC Specialist will assist our billing teams in quality control of
our resident billing
process. Each property that is billed by a Billing Manager goes through a series
of automated
quality control checks. Any flags that generate need to be reviewed by a Billing
expert to verify
accuracy against provider bills, property and client documentation, regulations, and
department standards. The Billing QC Specialist is critical to ensuring that clients and residents
receive accurate billing every time.

Requirements

• Proven track record of accuracy and attention to detail.
• Ability to follow documentation from multiple sources
• Proven time management skills
• Ability to work independently, self-motivated
• Excellent communication skills, both written and verbal
• Ability to problem solve
• Work well under pressure
• Intermediate Excel skills required
• Skilled in training and mentoring others to support performance and development
• High school diploma or equivalent

Responsibilities

• Complete Quality Control in multiple systems (Fusion, ABP, Yoda, Skywalker) against documentation from multiple sources (utility bills, client files, property notes, management notes, reminders, KB articles)
• Analyze and approve/disapprove fusion setup, data entry, and resident utility billing daily
• Review documentation from multiple sources across multiple systems
• Provide detailed handback notes to team members to assist with correcting issues and identifying training opportunities
• Track trends and root causes to identify areas for improvement and share with leadership
• Identify errors in utility billing that may have occurred historically and communicate those errors to team members and leadership

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED