Billing Manager

Greenberg Traurig • Philadelphia, PA

74d

About The Position

Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting opportunity for a Billing Manager to join our Revenue Management Department. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within a dynamic and collaborative environment within the legal industry. Join our Revenue Management Team as a Billing Manager in our Philadelphia Office. We are seeking a highly skilled and meticulous professional who thrives in a fast-paced, deadline-driven environment. The ideal candidate possesses strong problem-solving and decision-making abilities while ensuring efficiency and accuracy in every task. With a dedicated work ethic and a can-do attitude, you will take initiative and approach challenges with confidence and resilience. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional service. With a client-focused mindset and an initiative-taking approach, you will play a critical role in driving success, anticipating needs, and providing strategic solutions. If you are someone who values precision, adaptability, and innovation, we invite you to join our team and make a meaningful impact. This role will be based in our Philadelphia office. Regular in-office presence is required for day-to-day operations, as well as for team meetings, training opportunities, and relationship building. The role reports to the Director of Revenue Management.

Requirements

• Bachelor's Degree in Accounting, Finance, Business Administration, or related field preferred.
• Minimum of 8 years of Legal Billing and Collections management and/or supervisory experience with advanced knowledge of e-billing required.
• Extensive experience in effectively and successfully leading teams required.
• Exceptional computer skills with the ability to learn new software applications quickly.
• Expert knowledge of Aderant, Elite or 3E highly preferred.
• Strong knowledge of e-billing platforms such as Ebilling Hub and other third-party e-billing vendors required.
• Proficiency in Windows-based software, including Word, PowerPoint, Excel, Adobe Acrobat and Outlook.

Responsibilities

• Acts as the primary contact for billing matters, providing clear communication to support timely and efficient collections.
• Direct management and support of the revenue cycle to ensure all billing, including e-billing and collections, are processed accurately, in compliance with client requirements and firm policies.
• Builds and consistently fosters excellent working relationships with Billing Attorneys and staff and periodically meets with office department heads to provide updates as needed.
• Be a trusted advisor to both the office and Revenue Management leadership.
• Supervises, supports, and provides guidance and leadership to the Billing Supervisor and revenue management staff across their respective offices.
• Collaborates with Revenue Management leadership to review and recommend changes to automate and enhance timeliness, accuracy, and efficiency of billing processes.
• Monitors key performance indicators related to revenue such as rates, volume discounts and all other billing related functions.
• Works in partnership with their respective offices to understand aged Accounts Receivable balances, including matters with no activity over a specific threshold.
• Partners with Billing Attorneys to address escalated billing disputes and helps resolve collection issues efficiently.
• Collaborates closely with Collection Managers to support the cash cycle and identify billing and collection issues.
• Builds and strengthens relationships with internal and external clients to ensure their needs and expectations are met.
• Works with Talent Services on recruiting, new hire training and employee onboarding tasks.
• Provides additional feedback during staff performance appraisals, develops performance management objectives to address concerns, drives engagement, retention, and separation decisions.

Benefits

• Competitive compensation
• Excellent benefits package

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees