Billing Manager - REMOTE

Jobgether

21h • Remote

About The Position

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Billing Manager. In this role, you will oversee day-to-day billing operations, ensuring accuracy and compliance with contractual terms. Collaborating with various teams, you will manage customer invoicing, resolve discrepancies, and enhance the overall customer experience. Your contribution will be crucial in maintaining internal controls, preparing detailed reports, and driving process improvements to optimize operations. Join us to make a significant impact in a dynamic and innovative environment.

Requirements

• Bachelor’s degree in Accounting, Finance, or a related field.
• 5–7 years of progressive experience in billing, accounts receivable, or revenue operations.
• Strong knowledge of billing practices, GAAP principles, and internal control requirements.
• Experience with ERP systems (NetSuite preferred), Sales and use tax systems (Avalara preferred), and CRM platforms (Salesforce a plus).
• Proficiency with Microsoft Excel and data analysis.
• Strong communication and problem-solving skills, with the ability to work collaboratively across teams.

Responsibilities

• Oversee the preparation, processing, and issuance of customer invoices to ensure accuracy and compliance with contractual terms and company policies.
• Manage the resolution of billing discrepancies, adjustments, and credit memos in coordination with finance, revenue accounting, and customer-facing teams.
• Collaborate with Sales, Customer Success, and Finance teams to support the order-to-cash cycle and improve customer billing experiences.
• Maintain and improve internal controls within the billing process and provide documentation to support external audits and internal reviews.
• Monitor billing operations and develop reports on billing metrics, KPIs, trends, and process performance for management review and analysis.
• Identify and implement process improvements to streamline workflows, increase accuracy, and enhance efficiency in billing operations.
• Supervise and develop the billing staff or coordinate with shared service resources, providing guidance and training as needed.
• Process sales and use tax obligations based on customer location, product taxability, and applicable exemptions using Avalara.
• Maintain detailed records of tax calculations, exemption certificates, and supporting documentation.
• Reconcile sales and use tax filings with sales tax charged on customer invoices.

Benefits

• Competitive salary and annual discretionary bonus.
• 401(k) plan and stock options.
• Comprehensive health and mental health insurance options.
• Paid time off and parental leave.
• Access to best-in-class development programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees