Billing Lead

RSM US LLP • Minneapolis, MN

1d

About The Position

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. Responsibilities: Manage the day-to-day billing process for respective team line of business focus area(s) ensuring billing goals are achieved. Responsible for coordinating and organizing schedules, processes, and procedures for the timely billing of the firm’s services. Responsible for the teams’ day-to-day task management, performance, and driving accountability toward key performance indicators. Meet with team members, ensuring compliance to standard billing practices, resolving complex billing issues/questions, and education of primary billers and functional leads. Understand and be able to articulate the impact/effects of all financial concepts related to billing as well as impact to the firms standardized reporting. Independently investigates complex billing issues and processes invoice adjustments to ensure invoice and margin accuracy. In collaboration with the Billing Manager, cultivate seamless and highly effective working relationships, interoperability, and lines of communication with the Firm’s applicable Primary Billers and Functional Leads, and finance peers. Supervisory duties include connecting with team members regularly, driving performance and ongoing development of skills. Ongoing performance management (goal setting, feedback, performance assessment) Skills development (experience, exposure, education) - Supports employees with the development of knowledge, skills, and abilities by working to help gain exposure through on-the-job experiences, alignment of work, learning opportunities and connectivity to others. Utilization/productivity – works with employee to monitor personal metrics, help align to LOB and firm expectations and monitors for issues or gaps. Long-term career coaching and development.

Requirements

• Associate's degree with a finance operations, accounting or equivalent experience - Required
• Strong Microsoft Office skills - Required
• Ability to learn, implement and train others – Required
• Ability to work in a large, complex, dynamic organization where a high degree of ambiguity and change exists – Required
• Ability to work effectively with all levels of employees including senior leadership – Required
• Ability to work autonomously and as a team leader – Required
• Strong problem solving and analysis skills – Required
• Strong organization, prioritization, and time management skills – Required
• 4-6 years’ experience - Required
• Prior professional billing experience - Required
• Ability to supervise, direct and review the results of projects or assignments - Required
• Demonstrated success in influencing and engaging stakeholders, building collaborative relationships while managing conflicting priorities – Required
• Demonstrated ability to respond positively to changing circumstances, seek and implement change to drive business process improvement, and serve as a model of change – Required
• Strong communication skills. Able to communicate effectively with people at all levels of the firm – Required
• Able to motivate, inspire and develop individuals and teams to collaborate and deliver to their highest potential - Required

Nice To Haves

• Bachelor's degree - Preferred
• Professional services experience - Preferred

Responsibilities

• Manage the day-to-day billing process for respective team line of business focus area(s) ensuring billing goals are achieved.
• Responsible for coordinating and organizing schedules, processes, and procedures for the timely billing of the firm’s services.
• Responsible for the teams’ day-to-day task management, performance, and driving accountability toward key performance indicators.
• Meet with team members, ensuring compliance to standard billing practices, resolving complex billing issues/questions, and education of primary billers and functional leads.
• Understand and be able to articulate the impact/effects of all financial concepts related to billing as well as impact to the firms standardized reporting.
• Independently investigates complex billing issues and processes invoice adjustments to ensure invoice and margin accuracy.
• In collaboration with the Billing Manager, cultivate seamless and highly effective working relationships, interoperability, and lines of communication with the Firm’s applicable Primary Billers and Functional Leads, and finance peers.
• Supervisory duties include connecting with team members regularly, driving performance and ongoing development of skills.
• Ongoing performance management (goal setting, feedback, performance assessment)
• Skills development (experience, exposure, education) - Supports employees with the development of knowledge, skills, and abilities by working to help gain exposure through on-the-job experiences, alignment of work, learning opportunities and connectivity to others.
• Utilization/productivity – works with employee to monitor personal metrics, help align to LOB and firm expectations and monitors for issues or gaps.
• Long-term career coaching and development.

Benefits

• At RSM, we offer a competitive benefits and compensation package for all our people.
• We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients.
• Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.
• Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees