Billing & Insurance Follow-up Analyst (Home Health)

Riverside Hospital•Newport News, VA

1d•Onsite

About The Position

This position provides timely submission for government and non-governmental payers, including self-pay for assigned facilities. The role involves following up on all claims to ensure timely receipt of payments, resolving outstanding account balances, researching and writing appeals, and working with aging reports.

Requirements

High School Diploma or GED
2 years Customer Service or Revenue Cycle experience

Nice To Haves

Bachelors Degree, Business Administration, Accounting, Finance or related field
1 year Billing/Insurance Follow-up
CRCR - Healthcare Financial Management Association (HFMA)

Responsibilities

Manages assigned portion of AR to resolve outstanding account balances utilizing reports and appropriate electronic tools, performs timely follow-up on all insurances, identifies issues and trends and reports to management.
Creates a detailed narrative each month regarding aged accounts.
Acts as a liaison between the business office and all front end locations and insurance companies.
Completes the claim work queue daily.
Reviews government, non-government, and Self Pay claims for accuracy.
Performs claim follow-up and submits adjustments.
Follows up on zero pay remittance and works the aging report.
Resolves outstanding balances.
Responds and resolves patient inquiries and/or issues.
Responds to insurance company requests for information.
May research and write appeals on denied accounts.
May enter ancillary charges.