Billing Functional Administrator
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About The Position
The P CB BILLING Department of the P REVENUE MANAGEMENT Division at Hawaiian Electric Company has 1 Management vacancy available. This position may be filled on Oahu, Maui or Hawaii Island. This role provides corporate-wide leadership and support for implementation and optimization of policies, programs, and procedures for commodity and non-commodity billing and other related financial transactions through the Customer Information System (CIS) for Hawaiian Electric, as well as through any other billing related system, such as the MV90, or future systems such as a Meter Data Management System ("MDMS"). The position supports the Revenue Management Supervisor, Director, and Manager as the subject matter expert in the administration, management and support of all matters pertaining to billing functions. It also functions as the "power user" of the CIS billing functionality providing support to end users and is tasked with troubleshooting, resolving issues, and identifying defects and areas of improvement in the CIS billing functionality. The role involves providing guidance on the configuration within CIS to support and enhance the solution and is responsible for identifying and providing leadership and support in resolving functional errors in the system. The position also provides accurate, timely, and effective financial information, analyses, recommendations, and administrative services, and supports the Revenue Management functions as it relates to all areas within the Customer Service process area, as well as other departments, including Corporate Accounting.
