The Billing Follow Up Representative I is responsible for independently reviewing accounts and applying billing follow-up knowledge required for all insurance payors to ensure proper and maximum reimbursement. This role involves using multiple systems to resolve outstanding claims according to compliance guidelines. The representative will engage in prebilling/billing and follow-up activities on open insurance claims, utilizing revenue cycle knowledge including CPT, ICD-10, HCPCS, NDC, revenue codes, and medical terminology. The position requires timely and accurate communication with internal teams and external customers, acting as a liaison with external third-party representatives to validate and correct information. The representative will also comprehend incoming insurance correspondence, identify patterns/trends, and maintain compliance with established guidelines.