Billing Executive_EnUS

V15P1TALONNN • San Jose, CA

108d

About The Position

The Billing Executive will be responsible for testing and quality assurance of products and services. This role involves designing and implementing both manual and automated tests to verify product functionality, performance, and security. The executive will identify defects and areas for improvement, analyze test results, and ensure that products meet industry standards and regulatory requirements.

Responsibilities

• Designing and implementing tests (manual and automated) to verify product functionality, performance, and security.
• Identifying defects and areas for improvement in products or services.
• Analyzing test results and documenting findings.
• Ensuring products meet industry standards, regulatory requirements, and user expectations.
• Working closely with development teams to understand requirements and address issues.
• Collaborating with product management and customer support teams to understand user needs.
• Communicating quality findings and recommendations to stakeholders.
• Identifying and analyzing root causes of quality issues.
• Proposing and implementing solutions to improve processes and prevent future defects.
• Tracking and reporting on progress in resolving product issues.
• Developing and maintaining test documentation.
• Performing regression testing to ensure changes don't introduce new issues.
• Participating in product design reviews.
• Keeping up-to-date with industry standards and best practices.
• In some cases, may be involved in monitoring customer interactions (e.g., call center quality analysis).

What This Job Offers