Billing EDI Analyst - (HIPPA transcastions) REMOTE This role works with payers to ensure member eligibility is correct, up to date and loaded in the system. Depending on the area of work the Billing EDI Analyst may also confirm payers are routed to the correct endpoints or work with patient estimates. Responsibilities: Verify payer member rosters are loaded in the internal database accurately Provide support for issues sent to mailbox Ensure payers are routed to correct endpoints Identify problems and trends within established timeframes to determine and communicate impact Proactively research, troubleshoot, and follow up to ensure inquires and problems are resolved in a timely manner Proactively find roadblocks and propose solutions to overcome them Interact and collaborate with team members at all levels, including senior management Initiates contact with and pursues resolution from internal and external resources Provide customer service and follow-up for both internal and external stakeholders Extract and validate information from multiple system sources and tools Ability to handle multiple projects simultaneously Will work independently, as well as in a team environment Build and cultivate strong working relationships over the phone and through email Support internal department projects and functional areas Maintain accurate and up to date documents such as logs, reports, spreadsheets Develop process/documentation material that is easily understood by end users (SOPs) Participate in projects, meetings, and training activities
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED