Billing Director

Ergon, Inc

2d•Onsite

About The Position

Ergon, Inc. is seeking a full-time Billing Director to join our accounting team in Flowood, MS. The Billing Director leads and oversees the corporate Billing function, ensuring the accurate, timely, and efficient execution of all end-to-end billing processes. This role provides strategic direction, operational leadership, and continuous process improvement for customer-facing billing activities across the enterprise. The Director serves as the accounting subject matter expert (SME) for Order-to-Cash (O2C) processes and partners cross-functionally to support operational alignment, compliance, and scalability. We invite you to explore this opportunity with us!

Requirements

Bachelor's degree in Accounting or Finance
4 yrs or more accounting; management experience preferred
Demonstrates management, leadership, and problem-solving skills.
Team player who works well under pressure.
Effective communicator.
Ability to work with remote teams across the globe.
Strong proficiency in computer skills in Microsoft Office (Word, Excel) and ERP/accounting systems.
Solid understanding of US GAAP.
High attention to detail, organization, and accuracy.
Ability to manage competing priorities in a fast-paced environment.

Responsibilities

Direct and oversee the daily billing operations to ensure accurate, timely processing of billing transactions.
Lead, mentor, and develop a team of billing professionals, fostering a culture of accountability, service excellence, and continuous improvement.
Develop and update billing policies, procedures, and documentation to promote consistency and operational excellence.
Identify and implement process, system, and control improvements to enhance efficiency, scalability, and risk mitigation.
Serve as the accounting SME for enterprise Order-to-Cash (O2C) processes, providing technical accounting guidance, issue resolution, and training.
Partner with Sales, Credit, Customer Service, Operations, Treasury, IT, and Tax to ensure billing alignment, resolve disputes, and support business initiatives.
Participate in corporate projects related to O2C – system implementations or upgrades, audit remediation efforts, and other strategic programs.
Ensure compliance with GAAP and internal control requirements; collaborate with internal and external auditors during annual audits and quarterly reviews.