Billing / Customer Service Rep - $1500 Signing Bonus

The Lindgren Group•New Hope, MN

23d•$25 - $25•Onsite

About The Position

We are looking for a candidate that has a high degree of attention to detail , organized , and can follow established billing processes to meet customer and company standards. It is a fast paced environment. Billing is the main focus. Contact with customers occurs when there are billing questions. Billing can get complicated, as each customer's needs are different. Good attendance is critical. ________ At Avtec Finishing , we don’t just provide quality metal finishing — we take pride in delivering precision, reliability, and outstanding customer care. As a member of our team, you’ll join a company that values its employees, rewards hard work, and offers opportunities for growth. Why You'll Love Working With Us Regular wage reviews : At 60 days, 6 months, and twice a year thereafter, with the opportunity to earn up to $1/hour more within your first 6 months based on performance. Robust benefits package : Medical, dental, vision, 401k, legal, pet insurance, and more. Company-paid perks : Life insurance, short-term & long-term disability, 401k matching, and training. Time off : Paid holidays, PTO, and Sick Time Extra rewards : Attendance incentives, performance bonuses, and opportunities for advancement. At Avtec, we believe every employee plays a vital role in our success. That’s why we invest in training, career growth, and recognition for your contributions. What You'll Do: As a Customer Service Representative , you’ll be the go-to liaison between our customers and The Lindgren Group. You’ll work closely with our sales, production, and customer service teams to ensure every request is handled with accuracy and professionalism.

Requirements

High school diploma or GED (preferred)
strong computer/data entry skills
previous billing and customer service experience
Excellent organization, multitasking, and communication skills
ability to stay professional with diverse personalities
Must be able to work as a team and follow established billing processes.
Reliable attendance is essential
Able to lift and move 1–50 lbs. as needed.
Must be able to read, write, understand, and speak English
Must be a US Citizen or authorized to work in the US

Responsibilities

Accurate and timely billing; reconcile sales orders and invoices
Provide support to outside sales reps with customer updates, quality issues, and new opportunities.
Partner with internal teams on special handling or shipping requirements.
Research and resolve customer credits and complaints.
Cross-train in order entry, shipping, quoting, and expediting.
Contribute to a culture of dependability, teamwork, and customer-first service.