Billing Coordinator

Valenz•Phoenix, AZ

7d•Remote

About The Position

As a Billing Coordinator, you’ll manage the full billing process, making sure invoices are accurate, accounts are reconciled, and any issues get resolved quickly. You will be responsible for keeping records organized, double checking client information, supporting audits when needed, and working with internal teams to keep everything running smoothly and accurately.

Requirements

3+ years of experience in billing, accounting, or similar roles.
High school diploma
Beginner to intermediate experience in NetSuite.
Proficient analytical, problem-solving, and process improvement skills.
Effective communication and interpersonal skills to partner with both internal teams and external stakeholders.
High attention to detail and the ability to manage multiple priorities in a fast paced environment.
Intermediate or stronger Excel capabilities.
A motivated, self driven approach to work.

Nice To Haves

Associate or Bachelor’s degree in Accounting, Finance, or a related field.
Experience with Salesforce.

Responsibilities

Prepare and issue accurate and timely invoices for services rendered, ensuring compliance with contractual terms, correct pricing, applied discounts, and quantities.
Maintain detailed, organized, and up-to-date billing records for audit and reference purposes.
Validate and maintain accurate client billing information to ensure data integrity across all systems and system integration.
Reconcile customer accounts by identifying and resolving discrepancies, including the investigation and correction of billing errors.
Respond to customer inquiries regarding billing and resolve issues promptly and professionally to maintain client satisfaction.
Document billing processes and procedures, updating documentation as needed to reflect changes and improvements.
Contribute to ongoing process improvements to enhance billing efficiency and accuracy.
Provide support during the year-end financial audit by supplying necessary documentation and explanations.
Collaborate cross-functionally with sales, finance, and customer service teams to ensure seamless billing operations and client communication.
Perform ad hoc projects and tasks as assigned to support departmental and organizational objectives.
Reasonable accommodation may be made to enable individuals with disabilities to perform essential duties.

Benefits

Generously subsidized company-sponsored Medical, Dental, and Vision insurance, with access to services through our own products, Healthcare Blue Book and KISx Card.
Spending account options: HSA, FSA, and DCFSA
401K with company match and immediate vesting
Flexible working environment
Generous Paid Time Off to include vacation, sick leave, and paid holidays
Employee Assistance Program that includes professional counseling, referrals, and additional services
Paid maternity and paternity leave
Pet insurance
Employee discounts on phone plans, car rentals and computers
Community giveback opportunities, including paid time off for philanthropic endeavors