BILLING COORDINATOR

Apis Services Inc•Norristown, PA

25d•Onsite

About The Position

The Billing Coordinator works closely with patients, the Revenue Cycle (RevCycle) team, and program leadership to ensure all billing data is captured accurately, completely, and in a timely manner within the Electronic Health Record (EHR). This role audits EHR data, supports billing operations, trains program staff on correct billing procedures, and identifies opportunities to improve billing accuracy and workflows. The position also provides administrative, technical, and office support to ensure smooth clinic operations while demonstrating commitment to organizational values.

Requirements

High school diploma or GED required
Minimum 4 years of experience in high-volume medical billing or accounts receivable
Experience working with medical insurance billing processes
Strong communication skills with the ability to interact across all levels
Ability to manage multiple priorities and meet deadlines
Excellent customer service skills
Proficiency in Microsoft Office and billing software systems
Valid driver’s license, vehicle registration, and access to a functional vehicle
Follow OSHA, HIPAA, fire safety, and organizational policies
Maintain confidentiality and professionalism
Attend required trainings and meetings
Demonstrate sound judgment in all work responsibilities

Nice To Haves

Associate degree preferred

Responsibilities

Collect and verify patient demographic and insurance information and enter into EHR accurately
Scan insurance cards, identification, and required documentation
Verify insurance coverage and eligibility prior to appointments or intake
Identify and resolve billing issues and discrepancies
Research and process denied claims
Manage prior authorizations, reauthorizations, and appeals
Communicate with Revenue Cycle teams, managed care organizations (MCOs), and payers
Generate reports and update billing system data
Conduct utilization reviews to ensure clinical records support billing compliance
Provide receipts and maintain accurate financial transaction records
Serve as liaison between clients, the clinic, and county entities
Greet patients in a professional and welcoming manner
Inform patients of co-pays, deductibles, and other out-of-pocket expenses
Collaborate with leadership and patients to develop payment plans
Collect copayments, balances, or deposits at check-in
Maintain patient financial records and files
Provide front desk coverage as needed
Coordinate with providers and staff to manage office flow
Reconcile daily cash and credit payments and prepare weekly bank deposits
Conduct monthly facility safety inspections and submit reports
Assist with emergency drills as required by regulations
Manage invoices, leases, vendors, and check requisitions
Maintain office equipment inventory (phones, copiers, computers, etc.)
Order supplies and manage office resources
Manage staff parking permits
Handle incoming and outgoing mail
Support clinic operations and assist leadership as needed