Billing Coordinator
About The Position
At FCCI, we focus on creating connections and building lasting relationships. Our people truly make the difference. Are you a dedicated team player who thrives in a diverse, innovative and upbeat culture? Do you have strong team working skills, possess technical excellence, have a desire for continuous learning and have compassion and respect for others? If so, FCCI Insurance Group is the company for you! Currently seeking an experienced professional to provide customer service for billing inquiries and handle other administrative and system related tasks in support of billing functions. This role focuses on managing billing operations related to property and casualty (P&C) insurance policies. The ideal candidate will ensure accurate and timely billing, maintain compliance with industry standards, and provide excellent service to both internal teams and external clients, including policyholders and agency partners. The Billing Coordinator will serve as front line customer service liaison for internal and external customers. Ensuring correct invoicing to policyholders, and complete other clerical and system related tasks in support of Billing, Premium Audit, and Underwriting functions. Billing Coordinators will review billing-related transactions and make determinations regarding the issuance of refunds, premium and policy cancellation suspensions and/or allocation of funds. The selected candidate will work a hybrid schedule from our Sarasota corporate office.
Responsibilities
- Provide customer service for billing inquiries
- Handle administrative and system related tasks in support of billing functions
- Manage billing operations related to property and casualty (P&C) insurance policies
- Ensure accurate and timely billing
- Maintain compliance with industry standards
- Provide excellent service to both internal teams and external clients, including policyholders and agency partners
- Serve as front line customer service liaison for internal and external customers
- Ensure correct invoicing to policyholders
- Complete other clerical and system related tasks in support of Billing, Premium Audit, and Underwriting functions
- Review billing-related transactions and make determinations regarding the issuance of refunds, premium and policy cancellation suspensions and/or allocation of funds
Benefits
- Flexible Work Environment
- Paid Family Leave
- Competitive PTO & Holidays
- Recognition & Bonus Programs
- Medical, Vision, Dental & Life Insurance
- Employee Referral Bonus
- Paid Volunteer Time
- 401(k) Match & Profit-Sharing
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
