Billing Coordinator

Potter Anderson•Wilmington, DE

About The Position

Potter Anderson & Corroon LLP, a major Delaware law firm with a diverse business practice, is seeking a Billing Coordinator to join our Finance Team. The Billing Coordinator compiles, manages, and executes attorney billing; maintains contact with attorneys, staff, vendors, and clients; and observes confidentiality of client and firm matters. This position reports to the Billing Manager.

Requirements

High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
One year of professional experience in a billing, accounting, or administrative support role preferred; law firm or professional services experience a plus.
Proficiency in MS Excel, Word, and Windows applications.
Strong attention to detail, organization, and follow-through.
Excellent communication skills—both written and verbal—with the ability to work effectively across teams.
Demonstrates the ability to identify opportunities for improvement without being prompted and takes ownership of tasks through to completion.
Approaches challenges with analytical thinking, creativity, and sound judgment; proactively seeks effective and sustainable solutions.

Nice To Haves

associate’s or bachelor’s degree preferred.
law firm or professional services experience a plus.

Responsibilities

Compile and process a high volume of attorney bills to clients on a monthly basis.
Review and edit pre-bills in response to attorney and legal administrative assistant requests.
Apply retainer/on-account funds as directed by attorney and as per Firm policy.
Execute complex bills, such as multiple discounts by matter, split party billing, and preparation of electronic bills, in a timely matter.
Submit invoices electronically and assist in resolving issues that might arise.
Review and verify the accuracy of billing supporting documentation as required.
Research and respond to inquiries regarding billing issues and problems.
Identify and resolve billing inaccuracies.
Create billing schedules and various other billing analyses as required.
Effectively interact and communicate with attorneys, legal assistants, and clients.
Respond to internal and external inquiries in a timely manner.
Work cooperatively with collections staff and assist with accounts receivable issues to minimize credit balances.
Observe confidentiality of client and firm matters.
Assist with special projects as needed.
Flexibility to work additional hours as needed.
Perform other duties as assigned.