RESPONSIBILITIES: With the assistance of the receptionist, they complete the following tasks: Daily Tasks: Census Related Tasks: Enter admits, change resident payer status, modify face sheet (demographic info) and manage bed hold process for residents admitted to hospital Balance Census Resident Sign ins: Complete E-Admit and answer questions with resident/family within 24 hours of admission Review and collect co-pays, if necessary. Ensure all resident demographic information entered in the clinical/financial systems is accurate. Ensure financials are complete though admissions completes the task of completing financials, upload copies of completed E-Admit, insurance cards, POA, etc. Billing : Works with admissions and receives co-pays for skilled patients. Run credit card for payment as needed Record Payments. Review AR list with Administrator: Complete any collections/write off requests and submit to Carespring Prepare in-house or out of house collection letters Prepare 30 day discharge letters. WEEKLY: Census : Balance census every Tuesday morning. AR Review Participate in the meeting with administrator and Social Services Monthly: Balance monthly census and complete average census for the month. 10 th of every month, complete list of payments not received to Administrator. This list includes all MD pending residents and if they have or have not paid yet. Maintain the contract repository and upload state and complaint surveys in Sharepoint Bed Hold and transfer Letters Billing: Ensure monthly Patient Liability is collected by 10 th of the month Review Daily Aging and follow up on accounts Assist with Social Services with Medicaid, as needed. Other tasks: Supervision of receptionist. Assisting family members with questions or directing them to the proper department head. Set up and preparation for quarterly meetings with department heads and medical directors Set up appointments and meetings for the administrator. Other items as directed by the Administrator State Surveys: Maintain resident trust accounts. Ensure state books are up to date on the units (Social Services does this) and front office. QUALIFICATIONS: Ability to type 40 WPM. Must be able to organize daily work and set priorities. Ability to communicate with other staff effectively. Ability to communicate effectively with family members and residents. Must maintain a professional manner and appearance at all times.
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Job Type
Full-time
Education Level
No Education Listed