Billing Coordinator - Mom & Baby

Aeroflow Career • Asheville, NC

4d • Remote

About The Position

Aeroflow Health is made up of creative and talented associates who are transforming the home medical equipment industry. Our patient-centric business model is founded on innovation through technology and cutting-edge delivery platforms. We have grown to be a leader in the home medical equipment segment of the healthcare industry, are among the fastest-growing healthcare companies in the country and recognized on Inc. 5000’s list of fastest-growing companies in the U.S. As Aeroflow has grown, our needs to curate an amazing employee environment and experience have grown as well. We’re working hard to ensure that Aeroflow remains a premier employer in Western North Carolina by making constant improvements to our office spaces, thus bettering the everyday lives of the employees that work so hard to service our patients. The Mom and Baby division specializes in providing maternity related medical equipment billed through insurance. This position will be responsible for resolving claims that have been rejected by insurance and will assist with developing improvements to our collections processes.

Requirements

• High school diploma or GED
• Ability to understand difference between HCPCS, CPT, and ICD-10 codes
• Familiarity with payer portals, EDI systems, and clearinghouses
• Ability to multi-task
• Exposure to Google suite, Microsoft platforms

Responsibilities

• Resolve incoming rejections for the Mom & Baby division
• Analyze rejection data and insurance payment trends to identify patterns, trends, and the root cause
• Correct claim data as per payer requirements (e.g., modifiers, diagnosis codes, HCPCS, NPI, etc.)
• Maintain detailed records of all rejection cases, resolutions, and follow-up actions
• Verify eligibility, coverage, and authorization when needed to prevent future denials
• Assist with other projects for claims that have been denied or rejected
• Collaborate with our billing team and leadership
• Employee has an individual responsibility for knowledge of and compliance with laws, regulations, and policies. Compliance is a condition of employment and is considered an element of job performance
• Maintain HIPAA/patient confidentiality
• Regular and reliable attendance as assigned by your schedule
• Other job duties assigned

Benefits

• Competitive Pay
• Health Plans with FSA or HSA options
• Dental, and Vision Insurance
• Optional Life Insurance
• 401K with Company Match
• 12 weeks of parental leave for birthing parent/ 4 weeks leave for non-birthing parent(s)
• Additional Parental benefits to include fertility stipends, free diapers, breast pump
• Paid Holidays
• PTO Accrual from day one
• Employee Assistance Programs and SO MUCH MORE!!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED