Billing Coordinator

FirstService Corporation • Addison, TX

79d • $21

About The Position

Job Overview:
The Billing Coordinator responsibilities include but are not limited to running reports, compiling month-end data, checking customer guidelines, copying, printing and scanning documents, and interacting with and providing exceptional service to our internal and external clients.

Requirements

• High school diploma or equivalent. 2 to 3 years experience in an office environment performing similar tasks preferred. Experience in property management industry a plus.
• Proficient in Microsoft Office.
• Excellent communication skills.
• Strong working knowledge of customer service principles and practices ability to perform with minimum supervision and make decisions independently.
• Ability to multi-task, effectively prioritize workload, meet hard and fast deadline.
• Must be a team player.
• Must possess strong analytical skills.
• Detail-oriented with multiple tasks, information organization.

Responsibilities

• Charging the association property accounts assessments (monthly, semi-annually, quarterly, and/or annually)
• Processing monthly, semi-annual, quarterly, and annual billing
• Reporting and compilation of month-end data
• Charging late and collection fees and processing delinquency/collection letters
• Partnering with community managers to move accounts through the collection process
• Charging the property accounts for both management company fees and attorney's fees
• Recording and processing bankruptcies for property accounts
• Charging violation fines for property accounts
• Charging miscellaneous account fees (e.g., work-orders, resident key fobs, etc.)
• Verifying that statuses of delinquent accounts are updated monthly
• Updating owner billing addresses and related information
• Monitor and reply to billing and collections email requests
• Researching posting issues
• Processing adjustments on owner's accounts
• Processing billing and collections tasks for on-boarding and terminating properties
• Other duties as assigned

Benefits

• As a full-time non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision.
• In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match.
• Occasional travel may be required to attend training and other company functions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Real Estate
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees