Billing Coordinator

DCLI•Charlotte, NC

21d•Remote

About The Position

Responsible for all DCLI billing; including daily use, term net leases, repositioning, gate fees, migrations, on terminal, casualty values, violation invoices, other. Ensure billing is accurate to prevent credits or short pays. Duties and Responsibilities Pre-audit pending billing per pool contract and customer. Review all rates before invoicing to ensure accuracy. Research and resolve all illogical moves. Create daily use billing files for high-volume transactions, integrate into Oracle Fusion Cloud, and perform reconciliations for all touchpoints. Monitor daily report for owned daily use cycles to ensure actioned timely. Execute balance forward billing weekly and monthly in Oracle Fusion Cloud. Generate manual invoices and credit memos for various invoice types, ensuring agreement with the billing packages. Adhere to strict time-sensitive billing cadence. Document detailed workflow instructions (standard operating procedures or SOP) for each billing task and update continuously. Liaise with external and internal customers regarding pre-audit files and billing questions. Collaborate with Fleet Operations to invoice customers for lost, stolen, and total loss units. Analyze violation packages and generate customer invoices and supporting files. Assist with external and internal audit requests by providing the information requested. Qualifications College degree preferred. Minimum 2 years of transportation or billing experience preferred. Enjoy working in a fast-paced team environment. Intermediate skill level with Office 365, particularly Microsoft Excel (vlookups in high volume files). Strong communication skills, including writing, speaking, and active listening. Organization, time management, and prioritization abilities. Ability to work independently and efficiently. Oracle Fusion Cloud invoicing experience is a plus. Must be able to pass a pre-employment drug screening. Work Status The work location is remote for a regular schedule. Training will be in the office or virtual via Teams using screen sharing and recording. Ad hoc in-office meetings Direct Reports N/A Benefits We understand that your role at DCLI is only part of who you are. Our comprehensive compensation and benefits package provide resources for you to be your best self, grow professionally and personally, and reach your full potential. Excellent health, dental, and vision insurance options for you and your family Ample PTO and paid holidays 401k with company match Flexibility to support a healthy work-life balance Wellness resources Company-sponsored parties, outings, and other perks Development Opportunities At DCLI, you’ll find that everyone – from your coworkers and managers to the senior leadership team – wants to see you succeed and there are opportunities available for you to develop in your current role and prepare to take that next step in your career: Tuition reimbursement Internal training and educational resources Quarterly and annual awards for outstanding performance Pathways to promotions and access to advice, feedback, and mentorship Participation in professional organizations Internships

Requirements

College degree preferred.
Minimum 2 years of transportation or billing experience preferred.
Enjoy working in a fast-paced team environment.
Intermediate skill level with Office 365, particularly Microsoft Excel (vlookups in high volume files).
Strong communication skills, including writing, speaking, and active listening.
Organization, time management, and prioritization abilities.
Ability to work independently and efficiently.
Must be able to pass a pre-employment drug screening.

Nice To Haves

Oracle Fusion Cloud invoicing experience is a plus.

Responsibilities

Pre-audit pending billing per pool contract and customer.
Review all rates before invoicing to ensure accuracy.
Research and resolve all illogical moves.
Create daily use billing files for high-volume transactions, integrate into Oracle Fusion Cloud, and perform reconciliations for all touchpoints.
Monitor daily report for owned daily use cycles to ensure actioned timely.
Execute balance forward billing weekly and monthly in Oracle Fusion Cloud.
Generate manual invoices and credit memos for various invoice types, ensuring agreement with the billing packages.
Adhere to strict time-sensitive billing cadence.
Document detailed workflow instructions (standard operating procedures or SOP) for each billing task and update continuously.
Liaise with external and internal customers regarding pre-audit files and billing questions.
Collaborate with Fleet Operations to invoice customers for lost, stolen, and total loss units.
Analyze violation packages and generate customer invoices and supporting files.
Assist with external and internal audit requests by providing the information requested.