PRIMARY RESPONSIBILITIES Work within the iFortress program to collect pickup and drop off tool data, while coordinating with all US district managers ensuring accuracy of quantities on the delivery forms. Place the reconciled iFortress data into correct invoicing template. Create sales orders in Prophet 21 (Fortress’ ERP system) for all new pads and coordinate with customers for Purchase Orders when applicable. Communicate and participate in creating Rebuild Kits in Prophet 21 to ensure invoicing (relieving inventory) can be achieved effectively. Constantly communicate with all customers to resolve all discrepancies and monitor possible issues with invoicing. Collaborate with the Fortress Operations and Accounting teams to ensure invoicing process flow is accurate. Be accountable ensuring accurate and timely distribution of invoices to customers. Keep open line of communication with customer’s Accounts Payable departments to ensure any billing changes are captured and communicated. Have open communication with Customer’s operations managers to ensure correct the billing is invoiced, and Fortress’s billable tools match the customer’s billable tool count. Post-invoice, understand and participate in all AR efforts, to ensure payment is made to Fortress in a timely manner and report progress to Fortress management. Maintain a professional customer service mentality to assist both Fortress’ US districts and Fortress’ customer base. Perform additional administrative or clerical duties as assigne
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees