Billing Coordinator III

Thatcher Company, Inc. • Salt Lake City, UT

2d • $25 - $30 • Onsite

About The Position

Thatcher Company is seeking a senior-level Billing Coordinator III to support high-volume, complex customer billing operations. This role is responsible for managing strategic accounts, resolving escalated discrepancies, and ensuring accurate, compliant invoicing across plant and trucking operations. The ideal candidate brings strong contract-billing experience, attention to detail, and the ability to lead processes and mentor junior staff.

Requirements

• High school diploma or equivalent with 4–6+ years of accounting or billing experience, or Associate degree in Business, Accounting, Finance, or related field with 2–4+ years of accounting or billing experience
• Advanced understanding of billing workflows and contract invoicing
• Strong problem-solving and cross-functional collaboration skills
• Ability to interpret pricing agreements and customer contracts
• Knowledge of trucking-related charges (detention, demurrage, freight)
• Ability to maintain accuracy under tight deadlines
• ERP experience (SAP, Oracle, JD Edwards, NetSuite) preferred

Nice To Haves

• ERP experience (SAP, Oracle, JD Edwards, NetSuite)

Responsibilities

• Manage high-dollar, high-volume, or strategic customer billing portfolios
• Review complex contracts, including: Specialized pricing structures Fuel and freight escalators Contracted surcharges Tank fills, batch shipments, and bulk loads
• Issue credit memos, rebills, and advanced billing corrections
• Partner with Sales leadership to resolve pricing disputes and contract questions
• Support integration of plant and trucking billing into centralized processes
• Audit monthly billing for accuracy and completeness
• Ensure compliance with chemical and hazmat billing requirements
• Resolve escalated customer disputes and prepare documentation packages
• Train Billing Coordinators I & II and develop job aids and SOPs
• Support ERP upgrades and testing of new billing modules

Benefits

• 100% company-funded Profit-Sharing Plan (up to 25% of salary annually)
• 401(k) with traditional and Roth contribution options
• Comprehensive benefits: medical, dental, vision, life insurance, short- and long-term disability, HSA/FSA, 3+ weeks of PTO, and paid holidays
• Education reimbursement and ongoing professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED