As a Billing & Collections Associate, you will be required to contact clients and collect outstanding payments. Contact includes making multiple phone calls, emails, text messages, per day. As part of the Customer Management Team the associate are responsible for other aspects of collections, such as resolving customer billing problems updating customer contact information, and other issues as required. ABOUT FSS Technologies At FSS Technologies, protecting lives and property is at the core of everything we do. We provide industry-leading life safety and electronic security solutions that help businesses safeguard their people and assets. Guided by our values of excellence, integrity, and accountability, we are building a dynamic and supportive environment where our team can grow and succeed.