Billing Clerk
About The Position
Billing Clerks support the Customer Service Manager and Operations department in the performance of daily activities which includes entering of billing information, creating and issuing quotes and generating invoices. Billing Clerks initiate billing cycles and verifying appropriate charges while providing excellent customer service support by telephone and email. Billing Clerks assist in resolving and or communicating customer concerns and complaints to the appropriate individuals in a timely manner. California Sierra Express has been serving the air freight logistics industry for over 35 years. We operate five freight terminals in CA and one in Reno, NV. We're an overnight carrier serving international and domestic freight forwarders as a final mile Pick-Up and Delivery agent for shipments that travel around the globe. You'll be joining a local team of over 30 people all committed to providing the best service possible to our customers who trust Cal Sierra to move their shipments on-time throughout the greater Reno Area.
Requirements
- High School diploma or GED equivalent preferred.
- Efficient in the use of using computers.
- Efficient in the use of computer software programs such as MS office.
- One-year of business billing experience strongly preferred
- Strong organizational skills.
- Strong communication skills both verbally and in writing
Nice To Haves
- Experience in the transportation or logistics industry preferred.
Responsibilities
- entering of billing information
- creating and issuing quotes
- generating invoices
- initiating billing cycles
- verifying appropriate charges
- providing excellent customer service support by telephone and email
- assisting in resolving and or communicating customer concerns and complaints to the appropriate individuals in a timely manner
Benefits
- Paid Vacation
- Sick Days and Holidays
- Health, Dental and Vision Insurance
- 401K
- Paid Training
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
