Billing Clerk

A.P. Moller - Maersk•Indianapolis, IN

2d•$21 - $24

About The Position

As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! We are an integrated logistics company responsible for moving 20% of global trade annually. With a dedicated team of over 110,000 employees across 130 countries, we go all the way to connect and simplify global trade, and help our customers grow and thrive. We offer transportation services like FTL (Full Truckload), LTL (Less Than Truckload), brokerage, cross-border trucking, groupage, and sortation hubs, connecting Customer warehouses or depots or cross-dock/consolidation/deconsolidation facilities through a robust network led by best-in-class operations and technology. This integrated network will service multi-channels like B2B, B2C, B2B2C, e-commerce, direct to store, dropship, returns, and more, leveraging asset-based, asset-light, and non-asset models. JOB SUMMARY: A billing clerk is responsible for processing payments and invoices for customers and ensuring accurate financial reports for auditing purposes. Billing associates utilize the business' accounting systems to monitor billing transactions and resolve account discrepancies accordingly.

Requirements

Detail oriented, capable of carrying out a given task with all details needed
Team player
Strong ability to work independently
Excellent phone and customer service etiquette
Goal Oriented
Moderate understanding of Excel
2 years of experience in a billing associate role

Responsibilities

Knowledge of each customers tariff in your audit assignment
Audit invoices from daily invoice audit report
Keep audit books up to date with newest tariffs
Send audited invoices as soon as they become available
Audit from pending reports if needed
Release EDI transmissions as soon as the invoices become available
Update procedures and work instructions in the QMS as needed to reflect current processes
Handle invoice corrections as needed
Respond to emails and phone calls in a timely manner
Continue to increase communication to the stations to encourage them to use us as a resource to resolve problems
Other duties as assigned