BILLING CLERK

County of Elmore • Mountain Home, ID

74d

About The Position

The position involves performing a variety of complex clerical duties related to collecting, recording, and receipting accounts receivable paid to the Elmore County Ambulance and other County billings as necessary. The role includes preparing, processing, and maintaining ambulance billings, as well as processing collections. The employee will work under the general supervision of the Emergency Services Director and report to the County Clerk.

Requirements

• High school diploma or equivalent general educational development (GED) certification.
• At least two years previous office experience performing administrative duties.
• Mandatory 2 years’ experience in medical billing, coding and/or medical terminology.
• Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.
• Medical Coding certification or degree is preferred.

Nice To Haves

• Valid Idaho Driver’s License
• Basic knowledge of Emergency Medical Services and ICD10 coding.

Responsibilities

• Receives payment for County Ambulance services from individual service users and insurance companies; issues receipt for the same.
• Collects, compiles and documents information related to Ambulance accounts.
• Uses Explanation of Benefits (EOB's) to record payment, non-payment and explanations; copy documents and file; distributes EOB and letters.
• Download and review ambulance patient care reports for accuracy and completeness; determine appropriate charges, billing codes, and enter into system to bill appropriately.
• Perform accurate clerical and accounting duties related to ambulance billing accounts.
• Calculate ambulance charges and enter master and detail information to include various trip charges.
• Accurately enter payments and apply insurance adjustments to accounts.
• Perform accounting adjustments and refunds.
• Process requisitions for refund of patient/insurance overpayment in accordance with County Accounts Payable policies and procedures.
• Balance daily payment and adjustment reports.
• Reconciles daily and monthly financial reports to balance to County’s General Ledger.
• Perform necessary procedures to collect payment on accounts.
• Process collection of delinquent accounts according to procedures established; prepare and submit delinquent accounts to a collection agency as assigned.
• Prepare and submit electronic insurance claims and process various insurance forms. Rebill and/or appeal insurance claims as needed.
• Initiate telephone, email and written correspondence with patients, medical providers, and insurance companies to verify information.
• Respond to billing inquiries with confidence and professionalism; perform research into issues as required.
• Produce and process automated billing invoices according to established timelines.
• Answer phones, provide assistance, and resolve complaints as necessary; provide technical interpretation, information and communication to patients.
• Ensure efficient workflow and office operations; accurately maintain patient healthcare information according to procedure and HIPAA compliance.
• Compile ambulance account information as needed, including detailed reports for management.
• Prepares and distributes monthly Ambulance reports regarding monies received, refunded, billed out, etc.
• Complete provider enrollments for multiple insurances when necessary.
• Must stay current on medical terminology, ICD10 codes and insurance company rules and regulations.
• Keeps immediate supervisor and designated others fully and accurately informed concerning work progress and offers suggestions for new or improved ways of addressing procedures for efficiency.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED