Billing & Claims Specialist

Agile Cold Storage • Claymont, DE

85d

About The Position

The Billing and Claims Specialist will be responsible for managing all aspects of customer billing, including preparing invoices, reconciling accounts, claims and resolving billing discrepancies. The ideal candidate will have a minimum of 3 years of experience in billing or accounts receivable within a fast-paced environment.

Requirements

• Minimum of three (3) years billing or accounts receivable experience, preferably in logistics or warehousing.
• Strong attention to detail and accuracy.
• Proficiency in Microsoft Office, especially Excel. Experience with billing software is a plus.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• Strong organizational and time-management skills.

Responsibilities

• Prepare, review, and process accurate customer invoices in a timely manner.
• Reconcile billing statements and resolve discrepancies with internal teams and customers.
• Maintain accurate and organized billing and claims records.
• Collaborate with operations and sales teams to ensure proper billing for services rendered.
• Respond to customer inquiries regarding billing issues professionally and promptly.
• Continuously identify and implement process improvements in billing operations.
• Identify process improvements to streamline billing and claims management.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees