Billing Associate

Spot Inc.•Indianapolis, IN

23d•Onsite

About The Position

Collaborating closely with the Spot Sales Team and AR Collections Team, The Billing Associate reports to the Billing Team Lead and/or Billing Manager and is responsible for completing the full invoicing process of their assigned customer accounts. The position strives to guarantee timely and accurate billing of Spot's customers.

Requirements

Candidates should have an accounting, finance, business management, or similar background. You will be highly detail oriented, possess strong communication and organization skills, and excel in a fast paced, high-volume environment.
Associate’s degree required, bachelor’s degree preferred
2+ years of previous accounts receivable / billing experience in a fast paced, high-volume position in lieu of a degree
Intermediate to advanced computer knowledge required
Must be able to sit at a desk for extended periods
Full time, in office position
Ability to thrive in a fast-paced environment
Strong communication, analytical and writing skills
Strong organization and attention to detail
Adaptability, multi-tasking ability, sense of urgency
Intermediate knowledge of Microsoft Excel (formatting, vlookup, pivot tables, etc.)
Heavy focus on customer service and collaboration
Ability to work autonomously, with an emphasis on time management and ability to meet deadlines
Understanding of accounting terms, processes, functions, and compliance
Data analysis and problem solving

Nice To Haves

Prior logistics industry experience a plus

Responsibilities

Complete full invoicing / billing cycle of assigned customer accounts
Guarantee invoices are sent to Spot’s customers timely and accurately
Ensure billing settings within customer profiles are correct and functioning properly
Develop, update and improve billing SOPs for each assigned customer account on an ongoing basis
Input status updates for tracking of orders missing information or documentation required for invoicing, taking necessary action to fulfill the requirements
Collaborate closely with the sales teams and collections team to address and resolve issues that result in rejected or delayed payment of invoices
Successfully navigate customer TMS platforms / payment portals and input data, upload invoices, PODs, receipts, etc. for payment processing