Billing and Collection Specialist

Avesis • AZ

89d • $16 - $32

About The Position

Join us for an exciting career with the leading provider of supplemental benefits! Our Promise Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. This role involves generating accurate invoices, resolving billing discrepancies, and collaborating with clients to address inquiries. The Billing & Collections Specialist will report to the Finance Operations Accounting Manager and will support management of the accounts receivable in the organization. This role will work with both internal and external customers to address and resolve any billing and cash application questions. The ability to understand the system generated bill and explain the logic behind how the bill was calculated is critical to being successful in this role.

Requirements

• High School Diploma or Equivalent required.
• 2+ years of professional experience in billing & collections or accounts receivable.
• Proficiency with MS Excel.

Nice To Haves

• Associate degree in accounting or finance preferred.

Responsibilities

• Generate accurate and timely invoices for clients both utilizing the system and manual inputs.
• Utilize strong organizational skills to manage multiple billing tasks and deadlines.
• Review and monitor customer accounts for outstanding balances and overdue payments.
• Identify delinquent accounts and initiate the collections process.
• Investigate and resolve disputes or discrepancies related to invoicing or payment.
• Collaborate with clients to address billing inquiries and provide exceptional customer service.
• Process payments and reconcile accounts receivable on a regular basis.
• Work closely with other departments to obtain necessary information for billing.
• Participate in the implementation of billing and collection process improvements and maintain efficient billing and collection procedures.
• Manage assigned team mailbox: file, organize and ensure requests are addressed timely.
• Support audit requests as needed.

Benefits

• Competitive compensation package.
• Excellent medical, dental, supplemental health, life and vision coverage for you and your dependents with no wait period.
• Life and disability insurance.
• A great 401(k) with company match.
• Tuition assistance, paid parental leave and backup family care.
• Dynamic, modern work environments that promote collaboration and creativity to develop and empower talent.
• Flexible time off, dress code, and work location policies to balance your work and life in the ways that suit you best.
• Employee Resource Groups that advocate for inclusion and diversity in all that we do.
• Social responsibility in all aspects of our work.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees