Billing Analyst

PAR Technology • New Hartford, NY

75d

About The Position

The Billing Analyst is a critical member of our Finance team, directly impacting our bottom line by ensuring the accurate and timely generation of invoices and the meticulous management of all billing processes. This role is absolutely essential for optimizing cash flow, ensuring proper revenue recognition, and maintaining robust financial data integrity. You'll serve as a key liaison, collaborating closely with our sales, operations, and customer service teams to expertly translate complex contractual agreements into precise billing. Beyond daily operations, you'll be instrumental in identifying and driving process improvements and system enhancements, thriving within our fast-paced, dynamic environment. This position offers the opportunity to play a pivotal role in financial accuracy and operational efficiency as we continue to grow.

Requirements

• Experience in Billing functions within an enterprise business environment.
• Solid understanding of accounting principles, including revenue recognition (e.g., ASC 606).
• Familiarity with relevant accounting software or ERP systems (Dynamic 365 F&O, Sales Force, Versapay, Sage, Netsuite).
• Strong verbal and written communication skills, including excellent phone etiquette.
• Strong organizational skills and the ability to maintain accurate records.
• Customer-focused with a positive and professional attitude.
• Strong knowledge of excel skills, critical thinking & analytical problem-solving ability.
• Eagerness to work in a dynamic, high growth, and fast-paced environment.
• Ability to take full ownership of collection duties.
• Excellent communication and collaboration skills.
• Ability to manage large enterprise volume transactions.
• Time management, prioritization, organizational skills.
• Exceptional attention to detail and a high degree of accuracy in data entry and analysis.
• Strong analytical and problem-solving skills, with the ability to identify discrepancies and propose effective solutions.
• Ability to manage multiple priorities, work independently, and meet tight deadlines.

Nice To Haves

• Willingness to certify and/or complete advanced training.
• Occasional overtime may be required.

Responsibilities

• Prepare, review, and process high volumes of invoices accurately and punctually, ensuring strict adherence to contractual terms, pricing agreements, and company policies.
• Verify data from various sources to ensure billing completeness and correctness.
• Manage and execute recurring billing cycles and subscription-based invoicing, ensuring timely generation and delivery.
• Perform regular reconciliations of billing-related accounts, ensuring accuracy for financial reporting.
• Investigate and resolve complex billing discrepancies, short payments, and customer inquiries.
• Analyze billing data to identify trends, potential issues, and opportunities for revenue optimization.
• Serve as a primary point of contact for internal teams and external customers regarding billing inquiries.
• Work closely with sales and legal teams to interpret complex contract language and ensure accurate billing setup.
• Assist with customer account setup and maintenance in billing and ERP systems.
• Identify opportunities to streamline and improve billing processes.
• Participate in testing and implementation of system enhancements or new billing software modules.
• Assist in documenting billing procedures and internal controls.
• Support month-end and year-end close processes related to billing and revenue.
• Generate various billing reports for management.

What This Job Offers

• Job Type: Full-time
• Number of Employees: 251-500 employees