Billing Analyst

Southside Electric Cooperative•Crewe, VA

30d•Onsite

About The Position

Due to recent internal promotions, Southside Electric Cooperative (SEC) is seeking an experienced Billing Analyst at our Headquarters office in Crewe, VA. SEC is a member-owned electric cooperative. We serve over 59,000 homes and businesses in 18 counties across Central & Southside Virginia. If you are unfailingly reliable, SEC is an excellent place to grow your career. SEC's Billing Analysts are responsible for analyzing billing data, finding exceptions, and correcting accounts to ensure that members are billed accurately and timely. The Billing Analyst's role also includes building and analyzing reports and continuously working to improve billing processes.

Requirements

Five years' work experience in a customer billing environment, billing in excess of 10,000 accounts per week preferred.
Electric Utility billing experience preferred. Candidates with National Information Solutions Cooperative (NISC) experience will receive priority consideration.
Exceptional analytical and problem-solving skills.
Ability to prioritize tasks and work independently.
Strong attention to detail.
Excellent written and oral communication skills.
Ability to work under tight deadlines.
Proficiency with Microsoft Office Suite including Excel, Outlook, and Word.
Must be able to balance subsidiary records with general ledger.
Must reside within 60 minutes of legal driving time of our headquarters office in Crewe, Virginia, or be willing to relocate at your own expense within 30 days of hire.

Nice To Haves

Electric Utility billing experience preferred.
Candidates with National Information Solutions Cooperative (NISC) experience will receive priority consideration.

Responsibilities

Analyze all billing procedures and identify opportunities for improvement.
Ensure weekly billing is processed accurately by identifying exceptions and analyzing billing data.
Reconcile daily and monthly subsidiary billing and deposit accounts.
Create and review reports to analyze, troubleshoot, and resolve billing issues before they take place.
Collaborate with other departments within the Cooperative in solving problems, researching, and analyzing.
Produce queries and reports on demand for analysis, management, and third parties.

Benefits

Employer sponsored Retirement plan after one year of service.
Employer contributions to employee 401(k) accounts after one year of service. (Employees may contribute after completing a full calendar month of service.)
HDHP Anthem HealthKeepers health insurance with 100% employer paid premium for employees and 95% employer paid premiums for their eligible dependents. (Anthem KeyCare is also available with a small employee premium.)
Anthem Dental and Vision, with 100% employer paid premiums for employees and their eligible dependents.
HSA with annual employer contribution.
Health Reimbursement Arrangement (HRA).
Basic Life Insurance and AD&D insurance, each at 3x annual salary for employees with 100% employer paid premium.
Affordable life insurance for dependents including $20,000 life insurance per child for only $2 per month, regardless of the number of children covered.
Tuition reimbursement including books and fees.
Premium LifeLock with Norton