Billing Analyst

Tactiq•Midlothian, VA

27d•Remote

About The Position

The purpose of this position is responsible for managing assigned retailer accounts, resolving billing discrepancies, and ensuring timely and accurate collection of outstanding balances. You’ll serve as a key liaison between retailers, distributors, and internal teams to support proof of delivery requests and improve billing processes. At Tactiq, we believe in creating a work environment where everyone is welcome to be themselves. With a focus on diversity and inclusivity, individuals are able to contribute and bring their best selves to a winning team environment. We invest heavily in the development of our people and provide opportunities and support for our team to invest back into causes they care about. We offer an extensive employee benefits package because we know that our people and what they care about matter most. We deeply care and want our team to be taken care of. If you’re looking to work for a company that values authenticity, inclusivity, hard work, determination, and problem-solving, then we’re the right fit for you!

Requirements

Bachelor’s degree in Accounting, Finance, Business Administration, or related field (or equivalent work experience).
2+ years of experience in billing, accounts receivable, or related role; experience in DSD or retail industry is a plus.
Excellent attention to detail.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal abilities.
Comfortable multi-tasking with an ability to manage multiple priorities and work in a fast-paced environment.

Nice To Haves

experience in DSD or retail industry is a plus.

Responsibilities

Manage and maintain billing relationships for assigned retailer accounts.
Investigate and resolve open balances, chargebacks, and payment discrepancies in a timely manner.
Collaborate with distributors to request and track proof of delivery documentation.
Work cross-functionally with sales, operations, and customer success teams to ensure invoice accuracy and dispute resolution.
Reconcile account statements and maintain accurate billing records.
Monitor account aging and follow up on outstanding payments as needed.
Support continuous improvement initiatives to optimize the billing process and reduce error rates.
Generate reports and provide data insights related to billing performance and account status.