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As a Billing Analyst II with BCBSWY, you are critical to ensuring that all of our members and clients receive high quality customer service. This could include providing up-to-date and accurate invoices, verifying that payments are applied correctly and answering any billing questions that may arise. Accountabilities include meeting performance measures, ensuring the billing processes are accurate and timely, reviewing accounts and resolving any discrepancies, and responding to questions or inquiries that come from other departments. As a recognized BCBSWY employee, we count on you to positively serve in the role of "Brand Ambassador" within the local community and/or geographical region. To your friends and neighbors - you ARE Blue Cross Blue Shield Wyoming!