Billing Agent

Armstrong Group • Butler, PA

4d

About The Position

Are you the type of person that enjoys working for a Company where employees are valued, rewarded, and encouraged to challenge themselves to grow personally and professionally? Do you like working for a family-owned Company that is a leader in each of our respective industries and allows you the opportunity to contribute to our success? If you answered “yes,” then apply now for your opportunity to join a remarkable organization where personal and career goals are realized. What our employees enjoy Competitive pay with annual increases Benefit eligibility on your first day with low employee premiums that are far better than the industry average Free Company services such as Internet, video, and telephone. What’s even better is you can enjoy discounted services from our affiliate companies! You’ll have access to a number of career developmental resources to grow personally and professionally Generous paid time off and holidays What you’ll do Process fulfillment orders for equipment received through ticketing system and other methods Accurately input data for billing related needs Handle service address and bill to address research, including account correction Process customer refunds and other billing related activities Responsible to campaign module cleanup reports and emails related to such activities May assist with customer accounts What sets you apart High School diploma or equivalent required PC knowledge including data entry and keyboard experience is required Customer billing experience preferred Ability to think logically and quickly Detail orientated and proven ability to process and input information timely Strong verbal and written communication skills Armstrong is an Equal Opportunity Employer. Who We Are The Armstrong Group is a family owned and operated collection of diverse companies. What began in 1946 as Armstrong County Line Construction, founded by Jud L. Sedwick in Kittanning, PA, has now grown into an organization that encompasses multiple industries and employs over 2,400 individuals nationwide. Our brands include Armstrong Utilities, Guardian Protection, Armstrong Development, 4Front Solutions, Twin Pops, and Armstrong Comfort Solutions. Armstrong is an Equal Opportunity Employer. The Armstrong Group, a family owned and operated business, now employs over 2,000 people across the nation. The company continues to value strong relationships with its employees and close ties to the communities it serves.

Requirements

• High School diploma or equivalent required
• PC knowledge including data entry and keyboard experience is required
• Ability to think logically and quickly
• Detail orientated and proven ability to process and input information timely
• Strong verbal and written communication skills

Nice To Haves

• Customer billing experience preferred

Responsibilities

• Process fulfillment orders for equipment received through ticketing system and other methods
• Accurately input data for billing related needs
• Handle service address and bill to address research, including account correction
• Process customer refunds and other billing related activities
• Responsible to campaign module cleanup reports and emails related to such activities
• May assist with customer accounts

Benefits

• Competitive pay with annual increases
• Benefit eligibility on your first day with low employee premiums that are far better than the industry average
• Free Company services such as Internet, video, and telephone. What’s even better is you can enjoy discounted services from our affiliate companies!
• You’ll have access to a number of career developmental resources to grow personally and professionally
• Generous paid time off and holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees