Billing Administrative Specialist

Orthopaedic Medical Group Of Tampa Bay, P.A. • Lithia, FL

402d • $33,280 - $37,440

About The Position

The Billing Administrative Specialist plays a crucial role in the billing department of the Orthopaedic Medical Group of Tampa Bay, ensuring efficient processing of insurance claims and maintaining patient records. This position requires a detail-oriented individual who can manage various administrative tasks while providing exceptional customer service in a fast-paced environment.

Requirements

• Minimum of 1 year customer service experience required.
• 1-3 years medical office/administrative experience preferred.
• 1-3 years medical billing experience preferred.
• High school diploma or equivalent required.
• Understanding/compliance of HIPAA laws and regulations.
• Computer proficiency in MS Office (Word, Excel, Outlook).
• Exceptional customer service skills in person and over the phone.
• Excellent verbal and written communication skills.
• Ability to read, understand, and follow oral and written instructions.
• Well organized, detail-oriented, and accurate.
• Ability to work independently and complete assignments within given parameters.
• Ability to work in a team environment.
• Ability to operate standard office machines and equipment, including telephones, computers, and scanners.
• Ability to maintain regular, punctual attendance.

Responsibilities

• Processing insurance medical records requests for all payors, including Availity, UHC TrackIt, and paper insurance claims.
• Printing and scanning documents into the share drive and mailing all paper insurance claims, including office visit notes and physical therapy notes.
• Uploading appropriate documentation to Jopari for claims processing.
• Sorting and allocating insurance record requests daily.
• Pulling DME invoices for Workman's Compensation.
• Working on denied patient eligibility claims daily for all payors.
• Contacting patients to update insurance information.
• Processing and completing patient collection letters.
• Assisting with patient collections through outbound/inbound calls.
• Calling patients to establish payment plans and entering phone numbers for statements text messages.
• Answering calls to explain patient balances.
• Handling miscellaneous special projects as needed for the billing department.
• Maintaining confidentiality of all patient and financial information.
• Performing related duties as assigned by the supervisor.
• Maintaining compliance with all company policies and procedures.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED