Billing & Accounting Analyst - Oahu

hawaiianel • Honolulu, HI

87d • $64,700 - $80,900

About The Position

The P CB BILLING Department of the P REVENUE MANAGEMENT Division at Hawaiian Electric Company has 1 Management vacancy available. This position provides business analysis and system support related to operations and projects, including billing enhancements as well as ongoing system support for the Customer Information System (CIS) and billing issue resolution. The role is responsible for ensuring Business Unit satisfaction with system functionality, support, enhancements, status updates, and training needs as required. It involves providing accurate and timely reporting, analyzing special or complex rate and billing situations, and developing processes and guidelines for Revenue Management work practices and procedures.

Requirements

• Thorough knowledge of electric utility and non-utility billing, forecasting, budgeting methods and systems.
• Working knowledge of other SAP modules and functionality as it relates to billing and revenue reporting.
• Bachelor’s degree in Accounting, Finance, Business or related discipline preferred.
• Several years (3-5) of experience in billing and rate design.
• Several years (3-5) of experience in accounting, budgeting/forecasting, finance.

Nice To Haves

• Demonstrated effective presentation skills.
• Demonstrated ability to work in a team setting and collaborate across functional areas.
• Strong commitment to teamwork and customer service.

Responsibilities

• Coordinates, monitors, and administers utility and non-utility billing function.
• Ensures policies related to the billing function in the Customer Information System are in accordance with the Company’s Tariff.
• Monitors and coordinates the monthly closing process to assure the closing schedule is met.
• Develops and recommends policy direction for billing solutions that support the Hawaiian Electric Companies’ initiatives.
• Organizes, plans, collaborates, and participates with cross-functional working groups to implement new pricing tariffs, processes, and procedures.
• Analyzes special or complex rate and billing situations.
• Researches, assesses need, and gathers data to develop, coordinate and implement recommended solutions.
• Develops and maintains database and spreadsheet applications for complex billing situations.
• Assists Billing team with issues and problems as they arise.
• Manages defects and new requirements.
• Investigates, analyzes, and resolves system application issues.
• Interacts effectively with business unit users and IT personnel to prepare change requests for system enhancement/modification.
• Approves technical designs, test plans, and various stages of systems development.
• Investigates, tests, and implements new software technologies in support of continuous improvement of the billing process.
• Coordinates, tests, and implements feeder system interfaces.
• Assists the Revenue Management team with managing Sarbanes-Oxley (SOX) Reports and General Ledger Reconciliation.
• Compiles data for balancing, reconciliation, and reporting requirements.
• Researches and analyzes current work practices and develops processes for increased user effectiveness.
• Works closely with ITS support team to develop recommended policies, guidelines, and procedures.
• Participates in process design activities and workshops.
• Researches, assembles, coordinates, and maintains Section’s training material.
• Assists in identifying specialized training needs and coordinates training sessions.
• Serves as subject matter expert to business unit on internal controls and accounting issues.
• Organizes, coordinates, maintains, and updates Customer Information System rate databases.
• Develops test data and performs tests of rate changes.
• Provides assistance with rate case testimonies and other special projects.

Benefits

• Competitive compensation package.
• Opportunities for challenge and advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Bachelor's degree